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Streamlining
OPD
Scores of patients, a maze of windows, chaos and confusion
used to be the typical scenario of a hospital OPD. However,
automation, trained staff and new time management tools and
techniques are changing the picture, Sonal Shukla discovers
Disney
Style Management: Not Child's Play
Healthcare and Disney seem to be a strange combination, but
there is a common link. Nancy Singh highlights how Wockhardt
Hospitals, Bangalore is using the Walt Disney management principles
for operational excellence
WHO
Cares for HIV/AIDS
With its unique integrated management approach, WHO is reaching
out to the rural HIV population. Nancy Singh highlights this
unique strategy
Measuring
Quality of Hospital in Home Care
The development of quality assessment and improvement in HIH
has been hampered by several factors, despite 'usual' hospital
approaches to quality adopted in HIH
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