Acquisition

Apollo Health Street acquires Zavata Inc

AHS becomes one of the largest global healthcare BPO companies

Apollo Health Street (AHS), a global healthcare outsourcing solutions provider, recently announced the acquisition of Zavata Inc, an Atlanta-based Business Process Outsourcing (BPO) and Enterprise Support (ES) solutions company.

The acquisition will strengthen AHS's position as a leading provider of outsourcing solutions to the healthcare industry, and also provide its clients a more comprehensive set of service offerings. This is the fourth acquisition that Apollo Health Street has made and second in the US provider space. Both AHS and Zavata have trained professionals in their service centers in the US and India, allowing them to leverage technology, time zone differences and human expertise to deliver the right solutions to their clients. The combined organisation will have more than 100 customers and over 2,500 employees spread across multiple locations in the US and in India. The combined organisation would be the largest focused healthcare BPO organisation in the country with a significant IT business. The key differentiator is that AHS is pure healthcare focused and leverages its domain in delivering value to its clients. Further, it has the most extensive experience in adapting the global delivery model to the healthcare industry.

According to Dr Prathap C Reddy, Chairman, AHS, every other sector including financial services or manufacturing has benefited from the global delivery model and the US healthcare market is also beginning to take advantage of that. "There are significant synergies to be achieved from this transaction, and the acquisition of Zavata has helped us position AHS as one of the largest, fully integrated healthcare BPO companies in the world with further capabilities in providing enterprise support services," said Sangita Reddy, Managing Director, AHS. In addition to the set of services we already offer, Zavata adds a complementary set of services, including expertise in areas such as Full Business Office and Emergency Medical Transport billing.

The acquisition comes at a time when the US healthcare sector is looking at ways to reduce costs while improving service quality to the end consumer. Andrew DeVoe, CEO and President of the AHS Group, said, "We are a premier healthcare outsourcing services provider with a very strong foundation that provides a robust base and continuity to fundamentally address all the financial concerns for healthcare organisations. Both AHS and Zavata customers will benefit from our combined capabilities in each of our four key businesses—provider, payor, IT and ES."

EH News Bureau